Frequently Asked Questions

Everything you need to know about your NYK1 beauty journey.

How long does shipping take for my NYK1 order?

We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.

Are NYK1 products cruelty-free and vegan?

Yes, we are proud to be 100% cruelty-free. The majority of our range is also vegan-friendly; please check the specific product description for individual ingredient details.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return or exchange.

Can I track my package after it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay.

How should I store my NYK1 hair and nail care products?

To maintain maximum potency and shelf life, we recommend storing your products in a cool, dry place away from direct sunlight and extreme temperatures.