Returns & Exchanges

At NYK1, we want you to be completely satisfied with your professional beauty results. If you are not 100% happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.

1

Check Eligibility

Ensure your items are unused, in their original packaging, and were purchased directly from the NYK1 official website within the last 30 days.

2

Contact Support

Email our dedicated customer care team with your order number and reason for return to receive your unique Return Authorization code.

3

Pack and Ship

Securely package your items to prevent damage during transit and include your authorization code inside the parcel before shipping to our warehouse.

4

Receive Refund

Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing